FAQs
Asked, and
answered plainly.
If your question is not here, write to the atelier — hmy@hmy.ae. A person answers, not a system.
i · The Perfume
What it is, and how it wears.
The richest concentration of perfume — a higher proportion of fragrance oil than an eau de parfum or eau de toilette. It is applied in small, deliberate amounts, sits closer to the skin, and lasts significantly longer. It is the oldest form of the art, and the only one we make. See how the concentrations compare.
A single quiet application typically carries through a full day, settling closer to the skin as the hours pass. The base — amber, vetiver, tonka and a soft oud — is what remains longest. On fabric, expect to meet it again tomorrow.
Yes, by intention. Ember is a warm woody oriental composed for skin, not for a gender aisle. It has been worn beautifully by everyone who has tried it at the bench.
Only what matters: the house — HMY — the name of the perfume, Ember, and its concentration, extrait de parfum. No barcodes on the front, no slogans, no clutter. Every bottle is poured, sealed and labelled by hand at the atelier in Dubai.
ii · Buying & Delivery
Sizes, shipping and returns.
Every HMY fragrance begins at a 10 ml discovery size — enough to live with the perfume for a month before committing. Ember’s discovery size is 80 AED, available in the boutique.
For now, within the UAE only — from the atelier in Dubai to all seven emirates. Options, costs and timelines are shown at checkout in the boutique. If you are outside the UAE, write to hmy@hmy.ae — we keep a list, and you will hear from us when that changes.
Purchases are handled through our Shopify boutique, and its stated return policy applies to every order. If anything arrives damaged or wrong, write to hmy@hmy.ae with your order number and we will make it right.
iii · The House
What comes next.
Chapter II is in composition — its name is chosen, its notes are not. We do not announce dates. One letter goes out when it is ready; you can ask to be told first.
Still curious?
The atelier reads every message that arrives, and answers it by hand.