Contact

Write to
the atelier.

There is no ticket system and no chatbot behind this page. Messages arrive at the bench in Dubai and are answered by a person — usually within two working days.

A cream envelope closed with a blank amber wax seal, a fountain pen and a stick of wax beside it — **Plate VIII** One letter, sealed by hand.

Ways to reach the atelier

Email

For questions, orders, press or anything else:
hmy@hmy.ae

Write to us →

Instagram

The atelier, between letters:
@hmy.ae

Follow the house →

The Boutique

Orders, shipping and returns are handled securely through our Shopify boutique.

Visit the boutique →

Before You Write

Your answer may
already exist.

Shipping, returns, sizes, concentration, the next release — the most common questions are answered plainly on the FAQ page, and a person still reads everything that arrives here.

Read the FAQs

Reply timeUsually 2 working days

Answered byA person, at the bench

DeliveryAll seven emirates

Outside the UAEWrite — we keep a list

Dubai, United Arab Emirates

Made by hand · Delivered across the Emirates

Write tothe atelier.